Description
Cosmetology Client Relations
This course examines client relations, service, and retention. Students explore how a business can enhance their competitive position by adopting and implementing a variety of service initiatives relating to the cosmetology industry. Topic areas range from practicing necessary customer service skills, such as communication, listening and conflict management. Creating professional cover letters and resumes enhancing employment possibilities are included in this course. Emphasis is given to the fundamentals of grammar, spelling, sentence structure and paragraph development.
Details
Grading Basis
Official
Units
1
Offering
Course
COSMET 31502398
Academic Group
Technical Diploma
Academic Organization
Hospitality
Enrollment Requirements
Pre/Co-requisites: Cosmetology Theory 1, 31502340; Cosmetology Theory 2, 31502341. Reserved for students in the Cosmetology program.