Description
VoIP Convergence Fundamentals
This class prepares students for the Cisco CCNA-Voice certification. It will introduce students to the terms and definitions of Analog phone systems and Voice over IP (VoIP) networks. Topics included in this course will be configuring and maintaining an IP Telephony system, provisioning phones and users, configuring call features, and establishing voicemail. Cisco Call Manager, Call Manager Express, Cisco Unity Connection Voicemail, and Cisco VoIP phones are used to configure and build a converged IP telephony infrastructure suitable for a business. Troubleshooting will be emphasized.
Details
Grading Basis
Official
Units
3
Offering
Course
ITNET 10150150
Academic Group
Associate Degree
Academic Organization
Information Technology
Enrollment Requirements
Cisco Networking 2, 10150122 with a grade of C or better
Typically Offered
Fall