Risk Management, Negotiations, and Legal Issues
Includes crisis planning and risk management, the art and science of negotiations, and contract and legal issues in the meetings industry. Students learn how to identify issues that are negotiable, the steps in the negotiation process and commonly used negotiation techniques. The class also focuses on basic contract provisions and key clauses of a facility contract as well as the unique elements and differences of hotel and convention center contracts. Includes discussion of legal principles and precedents as they apply to the meetings industry.